Q: How deep will the piers go? Is the included depth enough?
A: Without doing soil analysis by a Geotechnical Engineer with a drilling rig, it's difficult to say how deep the piers will go. We can tell you that the average depth of piers in the Atlanta metro area is 20-22ft and 70% of the piers we install are less than 30ft.

Q: How many piers do you install per year? What other lines of work is Atlas in?
A: We install between 2,000-3,000 piers per year. We only install steel foundation support products. We decided long ago that we wanted to do one thing and do it well.

Q: Aren't all piers created equal?
A: Piers can be equated to tires. Each one looks similar, but how they are made and what they are made of makes all the difference. We purchase our piers from the two highest quality and best known manufactures in the piering industry. Each pier is certified and backed by our manufacturer. You wouldn't put homemade tires on your car, so why would you put homemade piers under your house?

Q: Why is your price a little higher than some of your competitors.
A: We understand that price can be a factor in making this decision, but make sure price is not the ONLY thing you consider. Our prices are higher in part because of the high quality products we use, in part because of the high quality personnel we employ and use. We want you to get the best product AND service when you have this type of repair work done. In some cases we can work out a financial solution, so please don't hesitate to contact us if this becomes your stumbling block. We will match prices from other legitimate competitors.

Q: Doesn't lifting a house cause more problems? Won't my house be damaged?
A: We lift houses about 75% of the time we install piers. Lifting a house actually relieves the stress placed on your house when it settled. It's an artwork, but it's something we specialize in. If you have gone as far as installing piers, why not get your foundation back to where it was before it settled? We use the strongest products and the best people to restore foundations, so if it can be lifted, we can do it.

Q: What does the warranty cover?
A: The warranty is a guarantee of no movement at all with no tolerances. It covers the product and the area that was piered. If the product fails because of poor installation or because of a manufacturing defect, we will replace it. If the area we piered fails because of a pier failure, we will make it right.

Q: Do you have an engineer on staff?
A: We have an engineer on staff, but he is not a licensed design engineer (P.E.). In our mind it is a direct conflict of interest to have an engineer that works for us making recommendations on the repair of your home. We would rather refer an engineer who will look out for your best interest, than have one that might look out for ours. We have a network of P.E. all throughout the South East that we can refer you to.

Points to Remember:

• Atlas only installs piers. We don't dabble in it, we specialize in it.
• Atlas does not make its piers, it's like a car dealermaking it's own cars or parts.
• Atlas has been installing piers for 20 years. That's 20 years of exclusively piering, not just business.
• Atlas does have an engineer on staff, but not a design engineer. We feel this is a direct conflict of interest and our engineering community.